Responsible Gaming Policy

Identifying Compulsive Gambling

Never get to the stage of building an addiction to gambling. Look out for signs and indicators that will tell you if you or someone you know is struggling with compulsive gambling. It is pretty easy to spot when a gambler is in trouble and might need a hand.

Signs that you might be susceptible to gambling mania include:

• Spending too much cash on online casinos.
• Trying to regain the lost cash in one particular game.
• Having extreme and abrupt mood changes.

Therefore, self-control and allowing yourself to have fun while you are gaming is important. In case you self-identify some of these behaviors, consider proactively asking for help.

Setting Deposit Limits

This feature allows users to proactively manage their spending. This can be done before you start gambling by setting a monthly or daily budget that you are able to spend.

Setting a budget can help you minimize the amount of money that you might lose while gambling. Additionally, you can determine the duration of time that you can spend for each game to avoid long playing times and spend time more efficiently.

Self-Exclusion Options

The self-exclusion option enables the user to lose access to the game for a specified period of time. If someone thinks that they are engaging in gaming too much and needs a time breaker, they can self-ban from the casino online.

• Temporary Self-Exclusion: The player who chooses to enact voluntary self-exclusion will have their account suspended for a period of time under their discretion. During the set time, the player can neither make any payment transactions nor engage in any games. Once the self-exclusion period is over, the player can resume gambling without needing to reach out to the casino.
• Permanent Self-Exclusion: A player can enact permanent self-exclusion, but there is no time limit. After a minimum of 6 months, a player can submit a request for reinstatement. In doing so, the player must submit a written request along with a valid proof of identification so the casino can conduct a verification process.

Gambling Addiction Assessment Test

To promote responsible gambling, online casinos often provide self-assessment tools to users. This permits users to evaluate whether their gambling patterns are becoming a problem. Such tools can help users identify behavioral signs of gambling addictions and take action accordingly.

The self-examination tests commonly center around gamified questions. Assessable options for each question are given a specific score. Depending on the total points acquired, a player can fall into one out of four categories: non-problematic, at risk, problematic, or pathological.

Gambling Addiction Assistance

When detecting a gambling problem, a casino needs to counsel the person and the management has to find the reason behind the problem of gambling addiction.

A step that may be trivial to a gambler is the closure of all accounts with online gambling sites. This lessens the probability of a situation getting out of hand.

Preventing Addiction

Gapers block is a common cognitive defect which makes it extremely difficult to notice the start of the online gambling phenomenon, but it is very critical when playing online casinos.

• The moment you find yourself spending money in USD that you do not have, or allocating money that is to be used for priority needs such as rent, bills, food, or transport, then something is wrong.
• It is always advisable to perform a self-assessment to determine what you can do to contain the damage.
• Understanding gambling is essential for a player. Realizing that gambling is a game of chance, and that winning or losing happens, there is a sense of whether one is playing too irresponsibly.

Protection of Minors

Individuals under 18 are not permitted to play any gambling games. Online casinos do not allow players below 18 years of age to register. They are required to verify the age of the player who registers by cross-referencing the submitted details with the ID information.

Data Protection and Legal Gaming

Casinos have greatly improved their strategies to ensure the safety of players’ personal information. Worry less about the whereabouts of your information and how your information, transactions, and payments are processed by a particular casino. Online gambling sites employ various protective strategies to achieve data safety, such as SSL encryption.

Protecting Your Account

Most online casinos have unique tips for protecting against potential misuse of player profiles. Below are useful tips that can help you with account protection:

1. Do not disclose or share login credentials for your game account with anyone.
2. When speaking to support, do not discuss passwords or PINS, only your game profile number.
3. Set a unique and strong passcode and change it as often as you can.
4. Monitor the last active date on your profile and check the player activity logs.
5. On a regular basis check the mobile application to observe alterations in your profile balance along with activity logs.
6. Ensure the web connection is safe before entering personal data like codes, passwords, and credit card numbers.
7. Don’t lose sight of your credit card and do not discuss safe-related codes with children.